Ontario Hoarding Cleanup Directory
Menu
Start your cleanup Call

UrbanMop Cleaning Services Ottawa

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 785 Google reviews · How we rank ›

4.8(785) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Deep Sanitizing & DisinfectionEstate & Senior Move-Out Cleanouts24/7 Emergency ResponseHoarding Cleanup
UrbanMop Cleaning Services Ottawa
Services
Deep Sanitizing & Disinfection, Estate & Senior Move-Out Cleanouts, 24/7 Emergency Response
Reviews
785

What recent reviews say

Most clients report reliable, thorough cleaning with staff who show up on time and communicate clearly. Sadam, Vallimont, Jean, Mohsen, and Jesse are named repeatedly for exceptional work on deep cleans and senior homes. One bad experience left a client with greasy floors and missed baseboards after paying $450 for deep cleaning with oven and window service.

The strength lies in named, accountable staff who often exceed the hours paid for and handle move-out and pre-sale deep cleans well. Booking is smooth through Grace and Jesse on the admin side. The risk: quality can vary by technician, and at $450+ per deep clean, a miss is costly.

Praised for
  • punctual and on-time
  • thorough and detail-oriented
  • friendly and professional staff
  • smooth communication and booking
  • handles tough jobs (deep cleans, move-out, senior homes)
Watch-outs
  • inconsistent quality across cleaners
  • job details missed (greasy floors, grime, dust remaining)
  • professionalism concerns (late arrival, vehicle condition)
punctualthorough-cleanupresponsive-communicationreliable-scheduling
Best for: Busy professionals and seniors needing reliable, thorough deep cleans and move-out services in Ottawa area.
Think twice if: Quality can depend on which cleaner you get; one client paid $450 for a deep clean with oven and windows and found greasy floors and missed baseboards.

Strengths

  • Named, accountable staff with strong reputations
  • Willing to exceed hours for thorough results
  • Smooth booking and communication
  • Serves seniors and pre-sale/move-out jobs well

Worth knowing

  • Named cleaners praised: Sadam, Vallimont, Jean, Mohsen, Jesse, Carlo, Anastasia
  • Staff willing to work extra hours unpaid (Jean worked 14 hours for a 3-hour scheduled deep clean before home sale)
  • Booking staff: Grace and Jesse
  • Police and Background Checked, Insured and Bonded (claimed on their website)

What reviews say by service

Deep Sanitizing & Disinfection
Multiple clients report exceptionally thorough deep cleans that exceed expectations; one client experienced greasy floors and missed detail after paying $450 for deep clean with oven and windows
Estate & Senior Move-Out Cleanouts
Strong praise for senior home cleaning (Jesse described as matching a senior client's meticulous standards); Jean did pre-sale deep clean and stayed extra hours unpaid
Hoarding Cleanup
No direct evidence in reviews; clients mention move-ready cleans and general deep cleaning but not hoarding-specific work
24/7 Emergency Response
One client received service on short notice ('Great job at short notice'); no explicit evidence of 24/7 availability

How it compares

  • Rated 4.8 against a 4.8 average across the 269 hoarding cleanup businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 87
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
725
4
18
3
4
2
6
1
32

Common questions

Can UrbanMop handle urgent or short-notice bookings?
Yes. One recent review noted 'great job at short notice', though availability may vary.
Do cleaners work beyond scheduled hours?
Some do. Jean worked 14 hours for a 3-hour scheduled deep clean before a home sale; Italone also exceeded the basic description.
Will I know who my cleaner is?
Yes. Cleaners are named and their track records are documented in reviews (Sadam, Vallimont, Jean, Mohsen, Jesse, Carlo, Anastasia are praised regulars). Booking through Grace or Jesse helps match you with them.
Request a quote

Similar hoarding cleanup companies nearby

Junk Ninja - Junk Removal Ottawa
90

Junk Ninja - Junk Removal Ottawa

4.8(684)✓ Google-verifiedPublishes prices

Max, Charles, Lawrence, Darian, and William keep jobs moving fast and stay pleasant throughout. Reviewers consistently praise same-day bookings, on-time pickups, and crews who work cleanly without fuss. One customer noted a surprise $100 travel fee added after quoting; the company refunded it and acknowledged the gap, but upfront clarity on rural charges still matters to some. Their website lists 12 service types from furniture to e-waste, with pricing from $135 (single item) to $719 (full truck). Staff names appear regularly in five-star reviews over weeks of bookings, suggesting low turnover and reliability. Operating since 2010 and fully insured, they cover eight Ottawa neighborhoods including Kanata and Barrhaven.

Junk & Clutter RemovalDeep Sanitizing & DisinfectionEstate & Senior Move-Out Cleanouts
View profile
JunkPal Removal & Hauling
82

JunkPal Removal & Hauling

4.8(50)✓ Google-verifiedPublishes prices

Most jobs are done within hours and staff communicate proactively before and during. Customers appreciate transparent pricing that often undercuts rivals, especially for flood damage cleanup. Crews are typically polite and move fast, though a recent experience exposed gaps in equipment for appliance removal and handling technique. One customer reported a damaged floor and needing to help move heavy items themselves, suggesting inconsistent expertise across jobs.

Junk & Clutter RemovalCompassionate / Discreet ServiceEstate & Senior Move-Out Cleanouts
View profile
Shine Cleaning Ottawa
78

Shine Cleaning Ottawa

4.9(37)✓ Google-verifiedPublishes prices

Most visits go smoothly: staff arrive on time, work is thorough, and customers book them again. Named cleaners like Liz, Selena, Susan, Rose, and Katheryn get consistent praise for attention to detail and a non-judgmental approach, especially on move-in cleans and post-construction work. One recent complaint stands out sharply: a customer paid $563.31 for a 3-hour, 2-bedroom deep clean and found visible marks, an improperly cleaned fridge, and basic results they felt weren't worth the price point. This raises a fair question about consistency and value, though 97% of reviews are five stars.

Deep Sanitizing & DisinfectionHoarding Cleanup
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-11