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Shine Cleaning Ottawa

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 37 Google reviews · How we rank ›

4.9(37) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Deep Sanitizing & DisinfectionHoarding Cleanup
Shine Cleaning Ottawa
Services
Deep Sanitizing & Disinfection, Hoarding Cleanup
Reviews
37

What recent reviews say

Most visits go smoothly: staff arrive on time, work is thorough, and customers book them again. Named cleaners like Liz, Selena, Susan, Rose, and Katheryn get consistent praise for attention to detail and a non-judgmental approach, especially on move-in cleans and post-construction work.

One recent complaint stands out sharply: a customer paid $563.31 for a 3-hour, 2-bedroom deep clean and found visible marks, an improperly cleaned fridge, and basic results they felt weren't worth the price point. This raises a fair question about consistency and value, though 97% of reviews are five stars.

Praised for
  • punctual and friendly staff
  • thorough and detail-focused cleaning
  • non-judgmental service
  • responsive coordination
Watch-outs
  • significantly overpriced for standard results
  • inconsistent quality between jobs
  • incomplete cleaning (missed areas, fridge not properly cleaned)
punctualthorough-cleanupcompassionatenon-judgmentalresponsive-communicationoverpriced
Best for: Busy families and renters needing thorough move-in or post-construction cleaning with same-day availability.
Think twice if: Compare quotes carefully if booking a large deep clean; one recent customer felt charged premium prices for standard-level results.

Strengths

  • named, reliable cleaners with strong individual reputations
  • same-day booking available
  • non-judgmental, friendly approach
  • handles tough jobs (post-construction, heavily soiled rentals)

Worth knowing

  • Named staff with strong reviews: Liz, Selena, Susan, Rose, Katheryn, Rosmey, Kimber-Lynn, Diana, Julie, Nick
  • Same-day booking available
  • Two-person teams standard
  • Move-in/rental cleans praised for handling neglected or post-construction spaces
  • One job took 3 hours with 2 staff for 2-bedroom apartment

What reviews say by service

Deep Sanitizing & Disinfection
Praised for thorough detail and dust-free results after construction; one recent complaint of incomplete fridge cleaning and visible marks for $563 on 3-hour job.
Hoarding Cleanup
Limited direct evidence; handled neglected rental spaces well, though not positioned as hoarding-specific in reviews.

How it compares

  • Rated 4.9 against a 4.8 average across the 269 hoarding cleanup businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 91
Review volume 69
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
36
4
0
3
0
2
0
1
1

Common questions

Can I book Shine for same-day cleaning?
Yes; one reviewer booked a same-day clean and Liz arrived on time.
Do they handle move-in cleaning?
Yes. Reviewers praise Diana and others for efficient move-in cleans at rental properties, including handling neglected spaces.
What is the typical team size?
Two-person teams are standard based on job descriptions in reviews.
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Last updated 2026-08-11