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WINMAR Property Restoration Specialists – Windsor

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 36 Google reviews · How we rank ›

4.8(36) 73 low data composite score See reviews on Google ✓ Google-verified
Compassionate / Discreet ServiceDeep Sanitizing & Disinfection24/7 Emergency ResponseBiohazard & Trauma CleanupHoarding Cleanup
WINMAR Property Restoration Specialists – Windsor
Services
Compassionate / Discreet Service, Deep Sanitizing & Disinfection, 24/7 Emergency Response
Reviews
36

What recent reviews say

Reviewers consistently describe a team that arrives promptly, listens carefully, and treats their homes and possessions with respect, especially during water damage and disaster cleanup. Zoran (project manager) is named repeatedly for his kindness, availability, and ability to ease stress; the crew stays punctual, delivers skilled work, and offers honest advice on cost-saving alternatives. One older review flagged repeated unreturned calls and a two-week wait during a busy period.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive and available staff
  • knowledgeable and patient guidance
  • goes above and beyond for seniors and vulnerable people
  • quality workmanship and attention to detail
  • calm presence during stressful situations
Watch-outs
  • poor initial contact response and follow-up
  • long wait times when busy
compassionatediscreetresponsive-communicationrespectful-of-belongingsthorough-cleanupreliable-schedulinghandled-sensitivelypunctual
Best for: homeowners with water or fire damage needing reassurance and seniors requiring compassionate, patient support.
Think twice if: Initial contact can be slow during high-demand periods; expect possible wait times when calling for initial estimates.

Strengths

  • staff answer calls consistently and handle stressful moments with calm professionalism
  • named technicians (Zoran, Vittorio, Misha) praised for craftsmanship and care
  • emergency response and senior support
  • honest cost advice and attention to detail

Worth knowing

  • Zoran Dakovic (project manager) handles initial assessments and project oversight
  • Vittorio and Misha (drywalling and finishing)
  • Mark (lead electrical contractor)
  • Victoria (content removal and heavy lifting)
  • Crew typically arrives on time at 8 am
  • Available on phone calls during off-hours and vacation days
  • IICRC Certified Professionals per their website
  • Business states 45 years of restoration experience

What reviews say by service

Compassionate / Discreet Service
Repeatedly praised for calm, emotionally intelligent support during disasters and crises.
Deep Sanitizing & Disinfection
Content cleaning and deep cleaning mentioned on website; limited review detail on this specific service.
24/7 Emergency Response
Available outside normal hours; project manager answers calls on days off and vacation.
Biohazard & Trauma Cleanup
Listed on website; no direct review mention of this service.
Hoarding Cleanup
Listed on website; no direct review mention of this service.

How it compares

  • Rated 4.8 against a 4.76 average across the 51 compassionate / discreet service businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 87
Review volume 68
Review recency 47
Review sentiment 60
Profile completeness 100
Verification 30

Rating breakdown

5
34
4
0
3
0
2
0
1
2

Common questions

Are you available during evenings or days off?
Yes; Zoran and staff have answered calls during vacation and off-hours according to multiple reviews.
How quickly can you respond to water damage?
In most cases, crew arrives the next day or within 1-2 days. One reviewer noted a 1-2 week wait during exceptionally busy periods for initial consultation.
Does your team have certifications?
Yes. Their website states IICRC Certified Professionals on staff.

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Last updated 2026-08-11