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WeMove-It.com Hoarding Cleaning Services

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 88 Google reviews · How we rank ›

4.7(88) 82 composite score See reviews on Google ✓ Google-verified
Estate & Senior Move-Out Cleanouts24/7 Emergency ResponseHoarding CleanupDeep Sanitizing & DisinfectionCompassionate / Discreet ServiceBiohazard & Trauma CleanupJunk & Clutter Removal
WeMove-It.com Hoarding Cleaning Services
Services
Estate & Senior Move-Out Cleanouts, 24/7 Emergency Response, Hoarding Cleanup
Reviews
88

What recent reviews say

John's team handles heavy-duty estate and hoarding cleanups with strong communication and genuine empathy, particularly when mental health or family loss is involved. One major project involved significant friction over incomplete work and lost documents, though the owner offered a partial refund; most others praise the crew's speed, respect for belongings, and willingness to problem-solve on site.

Praised for
  • excellent communication and follow-up
  • compassion and non-judgment in difficult situations
  • thorough, efficient work
  • team goes above and beyond expectations
Watch-outs
  • incomplete cleaning on first visit
  • documents discarded instead of preserved
  • lack of transparency on extra costs and scope
compassionatenon-judgmentalresponsive-communicationrespectful-of-belongingsthorough-cleanupreliable-schedulinghandled-sensitively
Best for: families managing a deceased relative's home or serious hoarding with mental health concerns
Think twice if: plan to have someone on-site; confirm in writing what "clean each room" and document preservation mean before work starts

Strengths

  • Lead contact John is highly responsive and accessible
  • Handles sensitive situations with visible empathy and zero judgment
  • Tackles multi-week projects in days
  • Solves on-site problems (moving vehicles, coordinating trades)

Worth knowing

  • Lead contact is John, noted for accessibility and responsiveness
  • Team includes at least two brothers who work the sites
  • Completed full apartment cleanouts and 46-year accumulations in coordinated 5-day jobs
  • Auction cataloguing and coordination offered
  • One case: customer requested extra bin mid-contract; John offered 10% refund after cleanup dispute

What reviews say by service

Hoarding Cleanup
Reviewers report thorough, fast work on severe hoarding; one instance of incomplete first pass requiring return visit
Estate & Senior Move-Out Cleanouts
Praised for tactful handling of deceased relatives' homes, thorough appliance and floor cleaning, respectful preservation of family items
Biohazard & Trauma Cleanup
Customer highlighted zero judgment and full remediation after mental health and substance abuse scenario
Compassionate / Discreet Service
Described as empathetic, non-judgmental, and respectful even in filthy or trauma conditions
24/7 Emergency Response
No explicit 24/7 availability mentioned in reviews; responsiveness praised but cannot confirm round-the-clock dispatch

How it compares

  • Rated 4.7 against a 4.8 average across the 269 hoarding cleanup businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 81
Review volume 85
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
75
4
8
3
0
2
0
1
5

Common questions

How long do estate cleanups typically take?
Five days for a large multi-decade accumulation, though timelines vary; John communicates expected duration upfront and adjusts as needed.
What happens if documents or important items are found during cleanup?
One reviewer reported documents were bagged and discarded in error; the business now recommends customers remove documents beforehand or be present on-site to oversee.
Does WeMove-It handle auction services?
Yes; one customer had John catalogue and prepare 46 years of belongings for auction, and he also arranged painting and plumbing referrals.
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Last updated 2026-08-11