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Top2Bottom Cleaning Services Inc.

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 155 Google reviews · How we rank ›

4.8(155) 87 composite score See reviews on Google ✓ Google-verified
Deep Sanitizing & DisinfectionEstate & Senior Move-Out CleanoutsHoarding Cleanup
Top2Bottom Cleaning Services Inc.
Services
Deep Sanitizing & Disinfection, Estate & Senior Move-Out Cleanouts, Hoarding Cleanup
Reviews
155

What recent reviews say

Reviewers consistently report arriving home to spotless, thoughtfully finished spaces. Teams work quickly without rushing, arrive on time, and often add flourishes like folded toilet paper or decorative towels. Multiple customers have stayed with Top2Bottom for years, booking monthly or twice-monthly cleanings. One reviewer flagged a $850 deep clean (3.5 hours) as overpriced, and another noted a shower-floor miscommunication that Amanda resolved the next day. The 100% satisfaction guarantee appears to matter to repeat customers.

Staff like Veronica, Fabian, Nailin, Michel, Amanda, Prairie, and Monica are named across reviews as friendly and pet-aware. Reviewers describe floors that sparkle, ovens restored to new condition, and homes feeling refreshed or "hotel quality." Deep cleans run to 6 hours for main floors. The business keeps gift certificates with no expiry and offers ongoing service plans.

Praised for
  • punctual and efficient
  • detail-oriented work
  • friendly and professional teams
  • extra touches and care
  • reliable recurring service
Watch-outs
  • pricing perceived as high
  • occasional miscommunication on scope
thorough-cleanuppunctualresponsive-communicationrespectful-of-belongingsfair-pricingreliable-schedulingcompassionate
Best for: families moving, seniors needing recurring home care, people wanting meticulous deep cleans before moving house
Think twice if: pricing runs high at $850+ for deep cleans; occasional miscommunication on job scope despite quick fixes

Strengths

  • teams arrive on time and work efficiently
  • detail-oriented with decorative finishing touches
  • named staff known for friendliness
  • 100% satisfaction guarantee honored
  • pet-aware and family-friendly

Worth knowing

  • Team 11: Veronica, Fabian, Michel, and Nailin named for home repairs deep clean
  • Amanda handles customer relations and follow-up issues
  • Prairie leads another team known for special touches
  • Deep cleans documented at 6 hours for main floors
  • 100% satisfaction guarantee with follow-up visits when needed
  • Gift certificates carry no expiry date
  • Staff noted for being gentle with pets and children

What reviews say by service

Deep Sanitizing & Disinfection
exceptional results on ovens and whole-home sanitizing; customers describe floors sparkling and homes refreshed
Estate & Senior Move-Out Cleanouts
six-year track record of monthly condo cleaning for elderly mother; described as reliable and thorough

How it compares

  • Rated 4.8 against a 4.8 average across the 269 hoarding cleanup businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 87
Review volume 95
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
144
4
5
3
2
2
1
1
3

Common questions

Do they work with pets?
Yes. Multiple reviews note the team was great with dogs, and staff are described as pet-aware.
How long does a deep clean take?
One review documents 6 hours for a complete main floor deep clean. A $850 invoice was for 3.5 hours.
Do they offer regular service, or one-time cleans only?
Both. Reviewers book one-time deep cleans before moving or ongoing monthly or twice-monthly recurring service. Gift certificates have no expiry date.
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Last updated 2026-08-11