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ServiceMaster Restore of Toronto West

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 48 Google reviews · How we rank ›

4.4(48) 74 low data composite score See reviews on Google ✓ Google-verified
Deep Sanitizing & DisinfectionHoarding Cleanup24/7 Emergency Response
ServiceMaster Restore of Toronto West
Services
Deep Sanitizing & Disinfection, Hoarding Cleanup, 24/7 Emergency Response
Reviews
48

What recent reviews say

Most customers praise rapid response during water damage, fire, and emergency situations, with staff like Darko, Tim, and Mohamed earning specific mention for professionalism and clear updates. A smaller group reports communication lapses, unprofessional behaviour, and quality concerns.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive emergency service
  • professional and respectful team
  • communication and follow-up
  • handles high-stress situations well
Watch-outs
  • poor communication and ghosting
  • rude staff (named employee)
  • quality and scam allegations
responsive-communicationcompassionatepunctualdiscreethandled-sensitivelyrespectful-of-belongingsthorough-cleanuppoor-communicationunprofessional-crew
Best for: homeowners facing water damage, fire, or flooding who need insurance coordination and rapid response.
Think twice if: seek recent references on staff turnover; some report communication blackouts despite initial contact.

Strengths

  • same-day or next-day emergency dispatch
  • named coordinators (Darko, Tim, Mohamed) praised for attentiveness
  • handles insurance assessment and coordination
  • handles high-volume water extraction and structural drying

Worth knowing

  • Darko, Tim, Mohamed named as coordinators in high-praise reviews
  • deployed 10 blowers and dryers for basement flood recovery
  • handles moves and dry-cleaning as part of fire restoration
  • insurance adjuster referrals mentioned multiple times

What reviews say by service

24/7 Emergency Response
rapid dispatch and same-day/next-day assessment praised; one report of non-response after initial contact
Deep Sanitizing & Disinfection
basement flood cleanup and structural drying well-received; one quality allegation
Hoarding Cleanup
services listed on website but no direct review mention

How it compares

  • Rated 4.4 against a 4.84 average across the 137 deep sanitizing & disinfection businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 69
Review volume 73
Review recency 97
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
39
4
2
3
0
2
0
1
7

Common questions

Do they work with insurance?
Yes. Multiple reviews mention they work with adjusters and handle damage assessment on behalf of your insurer.
How fast can they respond to emergencies?
Callers report same-day or next-day assessment and crew dispatch for flooding and fire damage.
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Last updated 2026-08-11