Most recent reviews praise thorough work and professional crew, but two recent complaints highlight billing confusion and quality gaps. One customer was quoted $300, charged $400 with no explanation. Another was promised $50/hr for 2-5 hours but invoiced for 6 hours with undisclosed multi-cleaner charges; company refused to adjust despite acknowledged errors.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent billing disputes (past 4 months) after a long streak of five-star reviews (all from a year ago) suggest a possible operational or communication shift.
All five reviews from seven years ago praise Geoffrey and Jeff for meticulous exterior work on driveways, decks, and siding. Reviewers highlight honesty, punctuality, and willingness to touch up spots until satisfied. Review volume is limited and dated.
Molly Maid's teams arrive punctual and finish faster than expected, leaving homes noticeably refreshed. Staff work together with energy, welcome feedback, and handle special circumstances from post-surgery recovery to move-outs with genuine care. Quality varies slightly between technicians, and one reviewer noted some areas missed during a two-and-a-half-hour deep clean at 400 dollars.
Reviewers consistently praise David and his team for speed, friendliness, and thorough cleaning that leaves homes move-in ready. One account noted appliance interiors were not cleaned despite being discussed upfront, and felt the price didn't match scope; most others see clear value.
Last updated 2026-08-11