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On Side Restoration Services

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 22 Google reviews · How we rank ›

3.3(22) 62 low data composite score See reviews on Google ✓ Google-verified
Hoarding Cleanup
On Side Restoration Services
Service
Hoarding Cleanup
Reviews
22

What recent reviews say

Restoration work quality splits reviewers sharply. Five-star customers praise Brandon, Austin, Bentley, Chris, and Corey for swift fire and water damage recovery with excellent workmanship. One- and two-star reviews consistently cite nonresponsive supervisors, subcontractor failures (flooring separation, missing repairs), long delays (6 months to 15 months), and multiple reports of company drivers behaving recklessly on the 403 and local roads.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • professional workmanship on restoration jobs
  • prompt emergency response
  • thorough cleanup and content care
  • friendly and skilled crew members
Watch-outs
  • poor communication and unresponsive management
  • unreliable subcontractors causing defects
  • reckless driver behavior damaging company image
  • work delays and incomplete follow-up
thorough-cleanuppunctualresponsive-communicationunprofessional-crewpoor-communicationrushed-jobleft-mess-behind
Best for: customers needing rapid emergency response for water or fire damage
Think twice if: hesitant about management responsiveness, timeline predictability, or risk of subcontractor defects like loose flooring months after completion

Strengths

  • swift emergency dispatch within hours
  • skilled crew members named in praise reviews
  • thorough content cleaning and restoration

Worth knowing

  • Brandon Lovas named for professional fire loss assessment
  • Austin and Bentley praised for gazebo removal and installation
  • Chris noted for post-fire crew management and content care
  • Corey, Ken, Damian mentioned for drywall and painting work
  • multiple 6-month to 15-month project delays reported
  • subcontractor flooring work failed (separation) within 2 weeks of completion
  • RBQ license 5768-1322-01 listed on their website

What reviews say by service

Hoarding Cleanup
not clearly evidenced in reviews; reviews focus on fire, water, and weather damage restoration, not hoarding
Deep Sanitizing & Disinfection
post-fire cleaning and smoke odor removal praised; one customer reports thorough content restoration

How it compares

  • Rated 3.3 against a 4.8 average across the 269 hoarding cleanup businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 40
Review volume 59
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
1
3
0
2
0
1
9

Common questions

How quickly can they respond to emergencies?
One reviewer called the emergency line at 9:30 PM and had the project manager on scene by 9:00 AM the next day. Another fire damage customer received an assessment within two days.
Can they restore belongings after fire or water damage?
Yes. Reviews mention thorough content cleaning, neatly folded clothing returned with smoke odor removed, and goods recovery listed on their website.
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Last updated 2026-08-11