Reviewers consistently report strong results on driveways, decks, and patios, with visible before-and-after transformations. Staff members Martin and Jack are noted for professionalism, hard work, and friendly service; jobs typically complete in 1-2 hours, and customers value the pricing relative to the quality delivered.
Apexx Property Services earns consistent five-star reviews for gutter cleaning, soft washing, and roof maintenance across the London area. Reviewers praise the team's speed, professionalism, and willingness to handle extras without upselling.
Staff arrive on time, work efficiently, and clean up after themselves. Service spans window and gutter cleaning to deck restoration; the team names jobs matter (Conner, Daden, Devin, Sam, Nathan appear throughout), adapt when scope expands, and communicate during longer projects. No complaints appear across 242 reviews.
Ninety-six percent of reviewers give five stars, praising London Hearts for showing up on time, leaving homes spotless, and listening to customer needs. Fatima's name recurs as a helpful supervisor who handles reschedules smoothly. One significant complaint details sanitary practices, specifically using a single rag throughout the house without changing it between toilets and kitchens; the reviewer also reported the company became defensive when this concern was raised, though a follow-up note indicates the team later made corrections to restore confidence. The business shines on reliability and attention to detail for standard and deep cleaning jobs. They work fast, work hard, and fit appointments quickly for seasonal needs like Easter prep or carpet cleaning for pet homes. Pricing lands as fair relative to the quality of results. The main watch-out centers on hygiene protocols during service delivery, particularly for customers with strict sanitary standards.
Last updated 2026-08-11