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FIRST ONSITE Property Restoration

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 104 Google reviews · How we rank ›

4.6(104) 84 composite score See reviews on Google ✓ Google-verified
Hoarding CleanupJunk & Clutter Removal
FIRST ONSITE Property Restoration
Services
Hoarding Cleanup, Junk & Clutter Removal
Reviews
104

What recent reviews say

First OnSite earns strong marks for rapid dispatch to storm and flood emergencies, often arriving within an hour. Named staff like Carol, Farzad, Ted, and Jason are praised consistently for treating homeowners with patience during stressful recoveries and following through with tidy, professional work from start to finish.

Praised for
  • fast emergency response
  • professional staff
  • compassionate guidance during crisis
  • thorough work and attention to detail
  • honest communication about insurance and costs
Watch-outs
  • subcontractor left mess requiring repainting
punctualthorough-cleanupresponsive-communicationrespectful-of-belongingshandled-sensitively
Best for: homeowners facing urgent water, fire, or storm damage seeking guided recovery.
Think twice if: subcontracted trades may not match the main crew's attention to site cleanliness.

Strengths

  • one-hour emergency response to storm and flood
  • named staff guide customers through recovery
  • thorough repairs with daily cleanup
  • honest insurance negotiation

Worth knowing

  • Staff named Carol, Farzad, Ted, Chris, Mike, and Jason consistently praised
  • One-hour arrival typical on emergency calls
  • Daily photo updates and communication kept customers informed
  • Project managers negotiate directly with insurance on scope and timeline

What reviews say by service

24/7 Emergency Response
One-hour arrival on storm and flood calls; customers consistently feel heard and guided through crisis recovery.
Compassionate / Discreet Service
Named staff like Carol walked customers through recovery step-by-step with patience and clear explanation during overwhelming situations.

How it compares

  • Rated 4.6 against a 4.8 average across the 53 junk & clutter removal businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 76
Review volume 88
Review recency 99
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
89
4
7
3
0
2
1
1
7
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Last updated 2026-08-11