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AspenClean

Updated 2026-08-11 · 5,433 reviewed · 284 listed · Scored from 461 Google reviews · How we rank ›

4.7(461) 85 composite score See reviews on Google ✓ Google-verified
Deep Sanitizing & DisinfectionHoarding Cleanup
AspenClean
Services
Deep Sanitizing & Disinfection, Hoarding Cleanup
Reviews
461

What recent reviews say

Most customers experience thorough, efficient cleaning from friendly named teams like Team 4, particularly praising natural products and consistent results. However, several report incomplete work, staff attitude issues, and laundry service problems that left them unrefunded despite damage and unfinished tasks.

Recent shift: One detailed negative review from 2 months ago (laundry damage and incomplete work without refund) stands out against the predominantly five-star pattern; this suggests either a service quality shift around laundry or a mismatch in customer expectations that was not resolved.

Praised for
  • team reliability and consistency
  • thorough deep cleaning
  • friendly and professional staff
  • natural cleaning products
  • efficient service
Watch-outs
  • incomplete work on paid services
  • pricing not commensurate with quality
  • unfriendly crew interactions
  • laundry service execution issues
thorough-cleanupresponsive-communicationpunctualfair-pricingrespectful-of-belongingsleft-mess-behindrushed-jobpoor-communication
Best for: Families with young children or pets who prioritize natural cleaning products and reliable weekly or monthly service.
Think twice if: Be specific about scope when booking laundry services; clarify upfront what tasks require extra time to avoid incomplete work or billing disputes.

Strengths

  • experienced teams (since 2004)
  • natural and EWG-verified cleaning products
  • named teams with repeat customer loyalty
  • fast, thorough execution

Worth knowing

  • Team 4 (Harold, Diana, Cristel) repeatedly named in five-star reviews
  • Natural cleaning products emphasized in multiple reviews
  • Laundry service added but execution problems reported in one detailed complaint
  • Online booking available
  • Specific team assignment appears consistent across reviews

What reviews say by service

Deep Sanitizing & Disinfection
Repeatedly praised as thorough, with baseboards and hidden areas cleaned well; one customer reported specific areas left untouched despite paying for full clean.
Hoarding Cleanup
No clear evidence from reviews; business website does not emphasize this service.

How it compares

  • Rated 4.7 against a 4.8 average across the 269 hoarding cleanup businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
411
4
15
3
4
2
11
1
20

Common questions

Do you use natural or eco-friendly cleaning products?
Yes. Their website states they are EWG Verified and Ecocert certified with an EWG A rating. Multiple reviews confirm they use natural products, which customers appreciate for homes with young children.
Can I book a specific cleaning team?
Teams appear to be assigned by area and rotate; however, many reviewers specifically requested and praised Team 4, suggesting some flexibility. Online booking is available.
What areas do you service?
Their website lists Toronto, Woodbridge, Markham, Vaughan, Richmond Hill, Thornhill, Unionville, and Rexdale.
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Last updated 2026-08-11